Consulting is defined as the practise of providing a third party with expertise on a matter in exchange for a fee. The service may involve either advisory or implementation services. For the consultant, taking an independent and unbiased stance on an issue is central to his/her role.Consultants offer advice and expertise to client organisations to help them improve their business performance.
“Process consulting is an iterative form of humble inquiry and guidance in which the consultant works alongside the client to co-create solutions. A process consultant's purpose is not to provide ready-made solutions but to advance the client's growth and learning through an authentic discovery process.”
They help their clients achieve their business goals by providing expert advice in their field of proficiency. They work with their clients and advise them on matters such as business development, finance, marketing, sales, operations, customer service, accounting and financial planning, among others.
